How do I check my Holla bundle balance?
Dial *131# to check balance.
What data allocation do I get on Holla Bundles
•Holla - 10MB
•Holla Plus - 20MB + FREE 30MB
•Holla Premium – 100MB + FREE 100MB
Can I buy more than one Holla bundle before the validity period?
Do I enjoy FREE Calls and FREE SMS Any network on all Holla Bundles.
Which Holla Bundle gives me the special off net rate of Ksh 2?
Holla Plus & Holla Premium.
If I have an existing Holla subscription and I subscribe to Holla Plus or Holla Premium will I enjoy the special off net rate of Ksh 2?
Yes, immediately you subscribe to Holla Plus and Holla Premium, you will enjoy the special off net rate of Ksh 2
What is the off net rate when my Holla Plus or Holla Premium bundle expires?
The off net rate will be Ksh 3
What is the validity period of my Holla bundles?
What happens to my validity if I subscribe to the same bundle before the expiry of my existing bundle?
The validity of the bundle changes to that of the new subscription.
What happens when I exhaust my Holla Bundle before the expiry?
You can purchase a new Holla bundle.
Are the Holla Bundles auto renewed?
How do I cancel my auto renewal?
You can cancel the auto renew by dialing *11#.
Which bundle will be auto renewed if I had subscribed to two or more bundles within 24hrs?
All bundles will be auto renewed after their validity period expires.
What happens when the Holla Bundle expires before exhausting the minutes, SMS & data within the bundle?
Any unutilized minutes, SMS & data will be forfeited once the bundle expires.
Do I earn Ziada points when I buy the Holla Bundle?
Yes you earn ziada points on the cost of the bundle.