SMS
BUNDLES

SMS Bundles

At Telkom, we know how much you love to stay in touch with the people close to you. Buying a bundle will save you much money as you chat more. It allows users to text more for less to any local network. Dial *188# and select 3 to subscribe.

Daily 50
KES 5
  • Price KES5
  • 50 Any network SMS
  • Auto-renewed daily (for 24hrs)
  • Available on new SMS menu *188#

 

Daily 250
KES 10
  • Price KES10
  • 200 Telkom SMS 
  • 50 Any network SMS
  • Auto-renewed daily (for 24hrs)
  • Available on new SMS menu *188#

FAQ

  • How do I buy the SMS bundle?

    • Dial *188#
    • Dial *123# select 3 (Talk, Text & More) .
    • Go to Talk Text & more in the My Telkom app and select SMS Bundles
    • Go to your Tkash menus, select buy bundles, select SMS bundles
       
  • Can I use my SMS bundle to text other networks?

    • Yes, ALL Telkom SMS bundles units can be used to text any network
       
  • How do I check my SMS bundle balance?

    • Dial *131#

    • Go to my account on My Telkom app

  • Can I use my SMS bundle to send International SMS?

    No, International SMS is not included in the Daily or Monthly SMS bundle. Costs for International SMS will be deducted from the
    main account balance.

  • Can I buy more than one SMS bundle before the validity period?

    • Yes you can.
    • For the daily SMS, the new subscriptions validity period takes precedence and the resources will accumulate.
    • For the Monthly bundle, the new subscriptions validity period takes precedence and the resources reset.
  • What is the validity period of my SMS bundles?

    • Daily SMS bundle is valid for 24hrs
    • Monthly SMS is valid for 30 days
  • What happens when I exhaust my SMS daily bundle before the expiry?

    • You can purchase a new SMS bundle.
    • If you don’t purchase a new bundle, SMS will be charged at the PAYG rate of Ksh 1.
  • Are the SMS Bundle auto renewed?

    • Yes the daily SMS bundle is auto-renewed.
    • The monthly SMS bundle is not auto-renewed.
  • How do I unsubscribe from the SMS bundle?

    • You can cancel the auto renew by dialing *188#, and select unsubscribe (option 4).This will cancel the SMS offer you are subscribed to.
  • What happens when the SMS bundle expires before exhausting the SMS units within the bundle?

    • Any unutilized SMS will be forfeited once the bundle expires.
  • Do I earn Ziada points when I buy the SMS bundle?

    Yes you earn ziada points on the cost of the bundle.


     

How can we help?

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