Position:Senior Technician

Region: Garissa & Mandera

Reporting toRegional Team Leader FO

Band: 2.1

Department:Technology Division


Role Purpose: 

Execute the maintenance and operations activities on transmission equipment, ensuring the quality and continuity of the services as per the company KPIs. He/she will also execute the transmission network extensions, detect and repair dysfunctions of transmission network elements.


Key Duties and Responsibilities

  • Periodically check/monitor booked faulty Trouble Tickets assigned
  • Execute on the booked trouble tickets by repairing the dysfunctional transmission line/node within the set KPI.
  •  Work in Coordination with support and NMC teams while analyzing fault incidents, to ensure that accurate & timely correction is achieved and that clears are confirmed and communicated as necessary.
  • Jointly perform new site commissioning tests with equipment vendors and only accept links/sites that qualify criteria set in the engineering standards & equipment factory specifications.
  • Ensure transmission network functionality in the limit of KPI through interventions, corrective and preventive maintenance actions
  • Establish the root cause of transmission network element failures
  • Carry out implementations of work request and change request.
  • Carry out post incident review and make reports.
  • Perform transmission network monitoring
  • Ensure that set objectives with line manager is achievable and deliverable
  • Secure the tools and materials assigned
  • Ensure good management of fleet assigned in fueling, maintenance and cleanliness.
  • Prepare intervention reports
  • Prepare periodic and ad-hoc reports to the team leader


    Academic/ Professional Qualifications

  • University Degree OR Higher Diploma in Engineering, Telecommunication or other related field from an accredited institution of higher learning.
  • 2-3 years Experience in the design, implementation, operation and maintenance of telecommunications networks.
  • Professional Knowledge

  • Business acumen and principles and techniques of administration, organization and people management.
  • Thorough grounding in telecommunications network design, implementation, operation and maintenance (mobile and data) methods and procedures, as well as computer software systems associated with such networks.
  • Extensive knowledge of equipment and software characteristics of various telecommunications networks and their integration 

    Professional Skills
  • Proactive and dynamic.
  • Efficient and results oriented
  • Self-motivated person able to work under minimum supervision
  • Organization and communication skills
  • Networking skills to form collaborative partnerships

    This position is open to Kenyan citizens only. If you are up to the challenge & fit the required profile, please apply highlighting how your qualifications, experience and career aspirations match the requirements for this position.Application should be sent by latest  15th May  2018 , please provide an updated Curriculum Vitae (CV) including details of your current telephone contacts and names of three referees. Apply through recruitment@telkom.co.ke and ensure the job title is quoted on the subject field. Only shortlisted candidates will be contacted.