Hosted Contact Centre
Efficient
Reliable
Fast
For every call waiting…
Hosted Contact Centre
A digital centralized telephone call management system for handling large volumes of inbound and outbound calls with inbuilt statistical call reporting
Features & Benefits
Enhanced call analysis through cradle to grave reports from the reporting tools
Faster turnaround time in resolving customer issues
Set up your Contact centre on a network that works with you.
Visit your nearest Telkom shop or email us on corporatecare@telkomkenya.co.ke to get started.
Frequently asked questions.
Dial *544*3#
10 minute, 33 minute and 66 minute bundles are valid for 30 days while the 333 minute bundle is valid for 45 days.
Dial *144#
Yes, you can subscribe to the same bundle, a lower or higher bundle before the expiry of your existing bundle. When you buy any bundle before the expiry of your existing bundle, the minutes resources will accumulate.
Yes, you earn ziada points on the cost of the bundle.
