What do i need?
A Telkom 4G Router – This comes bundled with;
How to Subscribe:
You can subscribe to the home bundles using any of these options:
What are home bundles?
Home bundles are prepaid data only bundles offered in 4G covered areas to use in your home
Where is the 4G coverage?
Telkom has 4G in the following regions:
What do I need to get connected
Where can I get connected?
Visit the nearest Telkom shop or authorized dealer to sign up
I already have an existing router with a mobile number; can I still enjoy the new bundles?
Yes! Visit the nearest Telkom shop to acquire a home data number
I already have home talk/dual service; can I still enjoy the new bundles?
Yes! Visit the Telkom myAccount portal on https://myaccount.telkom.co.ke to enjoy the new home data bundles
Can I purchase the home data bundles using my Telkom mobile number?
No, you will require a home data number. Please visit the nearest Telkom shop to get a new number compatible with the home data bundles
What bundles are available?
|Price(Ksh)||GB||Rate per MB||Validity|
Is the unlimited offer completely unlimited?
The unlimited offer is governed by a fair usage policy, browsing after 50GB of data will be reduced to speeds of 1 mbps.
How can I top up my account?
How do I subscribe to the home bundles?
Please top up your account and use any of these methods to purchase a home data bundle
How do I check my home data balance?
To check your home data bundle balance, you can either
What happens if I subscribe to more than bundle?
If you purchase more than one home data bundle before expiry of an existing bundle, the bundle volume will accumulate
What happens if I don’t exhaust my bundle before expiry?
Any data bundles not used by date of expiry will be lost
What happens if I finish my home data bundle?
Once you finish your data home bundle, you will not be able to browse until you purchase another bundle. It does not use your airtime. Please purchase another bundle to continue enjoying the discounted rates per MB.
What are the rates for other services like calls and SMS?
Can I purchase holla and XL bundles
Customers on the home data profile are not eligible to mobile offers and prepaid roaming