Telkom steps into the Home Segment with exciting new offers!
Introducing home data bundles, for home users with 4G.

What do i need?

New customer

A Telkom 4G Router – This comes bundled with;

  • 4G SIM card on the home data profile
  • FREE 10GB data valid for a month

Existing customers

  • You can choose to purchase a Simcard on the home data plan if you already have a 4G router at home
  • Existing customers on hometalk can subscribe to the new bundles ; however to experience superfast 4G internet speeds the customers’ needs to purchase a 4G router .

Product features

  • Once the data bundle allocation is exhausted, browsing will be charged  at out of bundle rate  – Ksh 2/MB
  • Unused data bundles do not roll over to the next month
  • If the customer buys another bundle before expiry of an existing bundle, the bundles will accumulate
  • Customers on home data will enjoy other services:  
    • Making calls  on net and off net – Ksh 4/- per minute
    • Sending SMS on net and off net – Ksh 1/- per SMS

How to Subscribe:

  • You can subscribe to the home bundles using any of these options:
  • Dial *222# if using a mobile phone
  • Visit https://selfcare.telkom.co.ke
  • Telkom retail  shops across the country
Home Plans
KSh 499
  • 3 GBs
  • 7 days validity
Home Plans
KSh 999
  • 10 GBs
  • 7 days validity
Home Plans
KSh 999
  • 5 GBs
  • 30 days validity
Home Plans
KSh 1499
  • 10 GBs
  • 30 days validity
Home Plans
KSh 1999
  • 20 GBs
  • 30 days validity
Home Plans
KSh 2,999
  • 35 GBs
  • 30 days validity
Home Plans
KSh 3,999
  • Unlimited GBs
  • 30 days validity
Home Plans
KSh 5,999
  • 100 GBs
  • 90 days of validity


  • What are home bundles?

    Home bundles are  prepaid data only bundles offered in 4G covered areas to use in your home

  • Where is the 4G coverage?

    Telkom has 4G in the following regions:

    • Nairobi
    • Coast
    • Rift valley
    • Central
    • Western
    • Nyanza


  • What do I need to get connected

    • 4G enabled router – Ksh 9,999
    • 4G SIM card activated on a home data number
  • Where can I get connected?

    Visit the nearest Telkom shop or authorized dealer  to sign up

  • I already have an existing router with a mobile number; can I still enjoy the new bundles?

    Yes!  Visit the nearest Telkom shop to acquire a home data number

  • I already have home talk/dual service; can I still enjoy the new bundles?

    Yes!  Visit  the Telkom myAccount portal on https://selfcare.telkom.co.ke to enjoy the new home data bundles

  • Can I purchase the home data bundles using my Telkom mobile number?

    No, you will require a home data number. Please visit the nearest Telkom shop to get a new number compatible with the home data bundles

  • What bundles are available?

    Price(Ksh) GB Rate per MB Validity
    499 3GB Ksh 0.17 7
    999 10GB Ksh 0.10 7
    999 5GB Ksh 0.20 30
    1499 10GB Ksh 0.15 30
    1999 20GB Ksh 0.10 30
    2999 35GB Ksh 0.09 30
    3999 Unlimited*   30
    5999 100GB Ksh 0.06 90


  • Is the unlimited offer completely unlimited?

    The unlimited offer is governed by a fair usage policy, browsing after 50GB of data will be reduced to speeds of 1 mbps.

  • How can I top up my account?

    • You can purchase a scratch card from any retail outlets
    • You can use  M-Pesa paybill  business number 220220, Account number- your home data number
    • Online channels - http://telkomtopup.pesapal.com/
  • How do I subscribe to the home bundles?

    Please top up your account and use any of these methods to purchase a home data bundle

  • How do I check my home data balance?

    To check your home data bundle balance, you can either

  • What happens if I subscribe to more than bundle?

    If you purchase more than one home data bundle before expiry of an existing bundle, the bundle volume will accumulate

  • What happens if I don’t exhaust my bundle before expiry?

    Any data bundles not used by date of expiry will be lost

  • What happens if I finish my home data bundle?

    Once you finish your data home bundle, any further browsing is charged at an out of bundle rate of Ksh. 2 per MB. Please purchase another bundle to continue enjoying the discounted  rates per MB

  • What are the rates for other services like calls and SMS?

    • Making calls to Telkom and other networks  is charged  at Ksh 4 per minute
    • Sending SMS to Telkom and other Networks  is charged at Ksh. 1 per SMS
    • Calls and SMS to International are charged as per the published rates on (http://www.telkom.co.ke/en/international-calling-rates/)
  • Can I purchase holla and XL bundles

    Customers on the home data profile are not eligible to mobile offers and prepaid roaming

How can we help?

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