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Telkom, Britam partner on mobile and insurance product


Nairobi, December 15, 2021: Technology company Telkom, and the financial services group Britam Holding Plc, have partnered to bring a mobile-based insurance solution that will see customers benefit from a bespoke mobile and insurance bundle that includes mobile data, voice minutes, SMS, personal accident and last-expense insurance.

The solution, the Life Bila Noma bundle, offers two options, Life 200 and Life 300.

Life 200 at a monthly cost of only KES 200 will provide monthly insurance personal accident cover for up to KSh 20,000 and a monthly last-expense of KSh 20,000 as well as 1GB mobile data, 25 any-net minutes, 100 on-net minutes, 25 SMS to any network.

Life 300 at a monthly cost of only KES 300 will also provide monthly insurance personal accident cover for up to KSh 20,000 and a monthly last-expense of KSh 20,000 as well as 1GB mobile data, 50 any-net minutes, 100 on-net minutes, 50 SMS to any network.

The Life bila noma bundle can be purchased via USSD *444#, using a Telkom mobile line.

According to official records, 439 passengers died in motorcycle-related incidents last year, more than double the 217 fatalities in 2016. Annual registrations for new motorcycles have also more than doubled in the last five years, with 252,601 new listings compared to 123, 539 in 2016.

Eric ACHOLA, Director of Marketing at Telkom says: “At Telkom, we believe that access to mobile data is a fundamental human right and we remain dedicated to providing Kenyans with the much-needed innovative solutions to access this resource. Apart from looking for the next great competitive offer that will provide our consumers with more value for their communication and data demands, we are also aware of the crucial role that mobile innovation plays in increasing insurance penetration levels amongst key contributors to the economy such as the mama mboga and boda boda riders. Our collaboration with Britam is therefore strategic to addressing this issue.”

“At Britam we recognized that Micro Small and Medium Enterprises (mSMEs) such as boda boda and small scale traders have traditionally had a challenge when it comes to accessing insurance products. That is why we partnered with Telkom to develop this solution. With Life Bila Noma, customers will get their medical expenses covered in case of an accident and in an unfortunate loss of life, Britam will provide a funeral cover. As part of our strategy towards building a customer centric organization that offers affordable and accessible everyday financial solutions, we are focusing on strategic partnerships that give us access to the underserved markets” says Britam’s Partnerships and Digital Director, Evah KIMANI.

According to the Association of Kenya Insurers (AKI) Industry Survey 2019, Kenya’s insurance penetration fell to 2.43 percent, the lowest in 15 years and the lowest quartile in the world. Part of the remedies to increasing the insurance penetration levels have been linked to a combination of technological adoption and mobile phone access through micro-insurance using small-scale, low-cost, and low-risk products.





Telkom is a technology company that provides integrated solutions to individuals, Small and Medium-sized Enterprises (SMEs), Government and large corporates in Kenya, drawing from a diverse solutions suite that includes voice, data/connectivity, digital financial services, as well as network services. Powered by its vast fibre optic infrastructure, it is also a major provider of wholesale carrier-to-carrier traffic, within the country and the region.

These services are primarily offered through our Service Delivery Units: Digital (that offers: Data Centre Services, Cloud, Managed Services, Connectivity, Broadband, Carrier-to-Carrier traffic, and Backbone Infrastructure); Consumer (that offers: Data, Voice, VAS, and Content) and Digital Financial Services (through our platform T-kash).

Telkom is also building on strong, consumer-centric ethos and is committed to providing innovative, accessible and refreshingly simple communications solutions that suit customers’ everyday communication needs.

Established as a telecommunications operator in April 1999, Telkom is 60 per cent owned by Helios Investment Partners, with the remaining stake held by Kenyans through the Government of Kenya. Telkom has 4,152 km of its own terrestrial fibre cabling, serving as a key conduit for broadband connectivity, inland. Telkom Kenya also owns a 22.5% stake in TEAMS, a 5,000km undersea fibre optic cable through Fujairah, UAE, and a 10% stake in LION2, another 2,700km undersea fibre optic cable through Mauritius. It also owns a stake in the East African Submarine System Cable (EASSy) and manages the National Optic Fibre Backbone Infrastructure (NOFBI), on behalf of the Ministry of ICT, an inland fibre optic cable network running through Kenyan counties. Telkom is also the landing partner for the LION2, EASSy, DARE 1 and lately, the PEACE Cables.

Please visit to get to know more about Telkom.

For clarification, please contact: George MLAGHUI | | Follow Telkom on Twitter: @TelkomKenya

Britam Holdings Plc

Britam is a leading diversified financial services group and is listed on the Nairobi Securities Exchange. The group has presence in seven Africa countries in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi.

Britam offers a wide range of financial products and services which include: Asset Management, Life Assurance, Retirement Planning, General Insurance, Health Insurance, Banking and Property. These financial solutions enable our customers to create and protect their wealth and lives every step of the way.

For more information please visit



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