Home Plans
Telkom steps into the Home Segment with exciting offers!
Introducing 4G Home Data Bundles!
Unlimited
Price
kSH 4000
VALIDITY
30 Days
*Capped at 13.3GB FUP, 400GB/ month
Unlimited Plus 500GB
Price
kSH 5500
VALIDITY
30 Days
*Capped at 16.6GB FUP/ 500GB/month
A Telkom 4G Router – This comes bundled with;
- 4G SIM card on the home data profile
- FREE 10GB data valid for a month
- You can choose to purchase a Simcard on the home data plan if you already have a 4G router at home
- Existing customers on hometalk can subscribe to the new bundles ; however to experience superfast 4G internet speeds the customers’ needs to purchase a 4G router .
You can subscribe to the home bundles using any of these options:
- Dial *544# if using a mobile phone
- Visit https://myaccount.telkom.co.ke
- Visit a Telkom retail shop or call Telkom customer care on 100
- Once the data bundle allocation is exhausted, browsing will be charged at out of bundle rate – Ksh 2/MB
- Unused data bundles do not roll over to the next month
- If the customer buys another bundle before expiry of an existing bundle, the bundles will accumulate
- Customers on home data will enjoy other services:
• Making calls on net and off net – Ksh 4/- per minute
• Sending SMS on net and off net – Ksh 1/- per SMS
Frequently asked questions.
- You can subscribe to the home bundles using any of these options :
- *544# – purchase Bundle for Homeplan number
- *222# – Homeplan USSD
- Visit https://myaccount.telkom.co.ke
Once the data bundle allocation is exhausted, you will not be able to browse until you purchase another bundle.
- *544# – purchase Bundle for Homeplan number – my Account
- *222# – Homeplan USSD – My account
- visit https://myaccount.telkom.co.ke
- The Friendly user policy (FUP) for home unlimited is as below;
- For Daily 5GB, Monthly 10GB, Monthly 30GB, Monthly 50GB
- < 6GB per calendar day – normal speed
- 6GB to 10GB per calendar day – 1MPS reset at midnight
- More than 10GB per calendar day – 512KBPS reset at midnight
- Capped at cumulative usage of 400GB per billing month
- For Unlimited – Daily 13.3 GB FUP
- Full Speeds : 0-13.3GB in a day
- 1mbps – 13.3 – 20GB in a day
- 512 kbps – >20GB in a day
- 256 kbps – >300GB monthly
- Monthly Cap – 400GB
- Price – Ksh. 4,000/=
- For Unlimited Plus – Daily 16.6GB FUP
- Full Speeds : 0-16.6GB in a day
- 1mbps – 16.6 – 30GB in a day
- 512 kbps – >30GB in a day
- 256 kbps – >450GB monthly
- Monthly Cap – 500GB
- Price – Ksh. 5,500/=
- 30 Days with the exception of the booster pack that is valid for 24hrs
- 90 days Home bundle is valid for 90 days
You can purchase a new Home bundle. Once the data bundle allocation is exhausted, you will not be able to browse until you purchase another bundle.
The Home bundles are not auto-renewed.
Any unutilized bundles will be forfeited once the bundle expires.
Buy the Daily Speed Booster 5GB at 249/- and you can browse at full speeds until the daily allocation is reset at midnight.
This is a 5GB bundle valid for 24hrs that costs Ksh.249. It is meant to return the FUP speeds to full speeds for 24hrs.
- Yes, you can subscribe to a new unlimited bundle before your existing bundle expires, however your existing unlimited bundle will be cancelled and the new offer will take effect.
- T&Cs – https://www.telkom.co.ke/sites/default/files/home_data_bundles_terms_and_conditions.pdf