Lipa Eassy
Walk into any Telkom Shop, select a new device, pay a small deposit and the rest in flexible affordable payments.
Lipa Eassy is a device financing solution that that allows customers to pay an affordable deposit and get a smartphone immediately, then continue paying through flexible daily, weekly, or monthly installments.
Lipa Eassy Advantages
FLEXIBLE & AFFORDABLE
- Make a deposit then choose to pay in daily weekly or monthly installments.
GENUINE HANDSETS
- Well-known brands with warranty.
Smartphones on offer
The following smartphone models are currently available under Lipa Eassy:
- Vivo Y04 (4GB/64GB)
- Vivo Y04 (4GB/128GB)
- Infinix Hot 60i (6GB/128GB)
Phones and Payment Schedules | |||
|---|---|---|---|
Phone Model | Deposit (KES) | Daily Payment (KES) | Deposit + 10 Days Upfront (KES) |
Vivo Y04 (4/64GB) | 2,400 | 80 | 3,200 |
Vivo Y04 (4/128GB) | 2,849 | 95 | 3,799 |
Infinix Hot 60i (6/128GB) | 2,699 | 85 | 3,549 |
Frequently asked questions.
Lipa Eassy is a device financing solution that allows customers to pay an affordable deposit and get a smartphone immediately, then continue paying through flexible daily, weekly, or monthly installments. It is designed to make smartphone ownership accessible and affordable.
- Pay a deposit + mandatory 10 days upfront payment
- Take the phone immediately
- Continue paying in small daily installments
- Fully own the device after completing all payments
The upfront payment includes:
- Deposit
- Mandatory 10 days prepayment
The device will be temporarily locked.
To unlock it, the customer will need to make the required payment.
Yes. You can:
- Pay for multiple days in advance
- Make weekly or monthly payments depending on your financial ability
To qualify, you must:
- Be 18 years and above
- Have a valid ID or valid passport that is valid for more than one year
- To complete KYC (Know Your Customer) registration
- To provide accurate personal details
- Be in a position to consistently afford the daily payments
You will need:
- A valid original National ID or a passport valid for more than one year
- Proof of transactions (e.g., M-Pesa statement) to demonstrate ability to make payments
This is not recommended.
The person registered will be fully responsible for making all payments, regardless of who uses the device.
Lipa Eassy devices are available in all 45 Telkom shops across the country. Visit the Telkom website to find a shop location near you.
The following smartphone models are currently available under Lipa Eassy:
- Vivo Y04 (4GB/64GB)
- Vivo Y04 (4GB/128GB)
- Infinix Hot 60i (6GB/128GB)
| Phone Model | Deposit (KES) | Daily Payment (KES) | Deposit + 10 Days Upfront (KES) |
| Vivo Y04 (4/64GB) | 2,400 | 80 | 3,200 |
| Vivo Y04 (4/128GB) | 2,849 | 95 | 3,799 |
| Infinix Hot 60i (6/128GB) | 2699 | 85 | 3,549 |
Note: Total upfront = Deposit + 10 days mandatory payment.
The repayment period is 395 days, after which you fully own the device.
Affordable – No need for a large upfront payment
Flexible – Pay daily, weekly, or monthly
Accessible – Easy way to own a smartphone
Convenient – Start using your phone immediately
Payments can be made via:
- Mobile money (e.g., M-PESA)
- D.light customer app
- USSD code: *439#
a) How do I get started?
- Visit a Telkom shop
- Choose your preferred device
- Provide your KYC details
- Get registered on the D.light ATLAS system
- Pay the deposit + 10 days upfront
b) Will I be shown how to use the system?
Yes. Shop Agents will guide you on:
- Using the d.light customer app
- Using *USSD (439#) for payments and account management
a) Where can I get help if I have issues with my device or payments?
You can contact D.light support through:
- Toll-Free Call: 0800 721 110
- WhatsApp: +254 110 944 900
b) Can I also get help from Telkom?
Yes. Telkom teams can:
- Provide general information
- Direct you to the correct support channels
- Help escalate the issue to D.light team
a) Can I finish paying earlier than 395 days?
Yes, you may choose to complete your payments earlier, subject to system guidelines.
b) Is the device mine after completing payment?
Yes. Once all payments are completed, full ownership of the device is transferred to you.