What do i need?
New customer
A Telkom 4G Router – This comes bundled with;
Existing customers
Product features
How to Subscribe:
You can subscribe to the home bundles using any of these options:
How do I subscribe to Home bundles?
You can subscribe to the home bundles using any of these options :
What are the data bundle features?
Once the data bundle allocation is exhausted, you will not be able to browse until you purchase another bundle.
What are the Pay As You Go Rates?
How do I check my bundle balance?
What is the Fair Usage Policy on Home Unlimited bundle?
The Friendly user policy (FUP) for home unlimited is as below;
For Daily 5GB, Monthly 10GB, Monthly 30GB, Monthly 50GB
For Unlimited - Daily 13.3 GB FUP
For Unlimited Plus - Daily 16.6GB FUP
Can I buy more than one Home bundle before the validity period?
What is the validity period of my Home bundles?
What happens when I exhaust my Home bundle before the expiry?
Are the Home Bundles auto renewed?
The Home bundles are not auto-renewed.
What happens when the Home bundle expires before exhausting the bundle?
What do I do when I want to get out of FUP?
Buy the Daily Speed Booster 5GB at 249/- and you can browse at full speeds until the daily daily allocation is reset at midnight.
What is 5GB Speed booster?
This is a 5GB bundle valid for 24hrs that costs Ksh.249. • It is meant to return the FUP speeds to full speeds for 24hrs.
Can I buy more than one unlimited bundle before the existing bundle expires?
Yes, you can subscribe to a new unlimited bundle before your existing bundle expires, however your existing unlimited bundle will be cancelled and the new offer will take effect.