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Pakistan & East Africa Connecting Europe (PEACE) is a submarine cable that originally ran 15,000 kilometers from Pakistan to France and was later extended 6,500 kilometers from Pakistan to Singapore.

Pakistan & East Africa Connecting Europe (PEACE) is a submarine cable that originally ran 15,000 kilometers from Pakistan to France and was later extended 6,500 kilometers from Pakistan to Singapore. The main trunk of the cable lands in Singapore, Pakistan, Kenya, Egypt, and France, with branches going to the Maldives, Malta, Cyprus, etc.

In order to meet the expanding regional capacity needs, the PEACE cable system was built using the most recent 200G transmission technology and WSS ROAMD BU technology.

By embracing shortest direct route connectivity, offering cost-effective capacity in an area with strong economic growth, and improving route variety connecting Asia, Africa, and Europe, this PEACE cable system significantly lowers network latency.

Frequently asked questions.

Through your Telkom Kenya Account Manager.

The portal is a web application accessible on any web browser.

Yes, one is able to define customized limit notifications/ alerts allowing the SIM to receive an email or SMS notifying them that the set limit has been reached. E.g 50%, 75% and 90%.

Mobility profiles are defined and customized by the customer thereby raising an alert when the SIM user has consumed the allocated allowable resources. 

The platform has multiple level access allowing different users to have different views based on their business needs.  

Through bulk or individual SIM administration, the portal allows customers to add, remove or edit SIM allocations through People Directory

The customer will have visibility of all consumption costs and traffic down to an individual SIM which will assist them in identifying any potential abuse of services

Yes, the customer has the capability to customize and define data allocation within a Mobility Profile which then can be associated to a single or multiple SIMs on an APN.

The Report library within the portal allows users to predefine reports including the schedule of reporting 

The portal provides detailed reports from granular SIM reports to analytical reports that show total spend over a set period of time.

Business

Domain & Web Hosting

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Domain & Web Hosting

This is a self-service solution that allows you to own domain, create email addresses and host a unique website for your organization
Features & Benefits
Business

Business

Running your business
is now easy.

Business

Our data centers are strategically located in Nairobi and Mombasa. The Nairobi Data Center is located at Milimani Exchange on Bishop Road, adjacent to NSSF Building Nairobi, Kenya. The Mombasa Data Center is located at Mombasa Telephone House. Our Data Centers are designed to meet your current and future needs by helping you centralise your IT operations and equipment.
Features

Open Access:

The data center is an open access facility capable of hosting any telecom infrastructure, local and international clients, at the site.

Diversity:

The data centers have 3 diverse fiber routes serving the site to ensure service uptime through redundancy.

Security:

2 factor authentication (fingerprint and card), gate boom barrier, turnstiles and CCTV's covering both the outside and inside colocation rooms.

Accessibility:

The site is accessible and manned 24*7*365.

White space:

Space to accommodate 100 + racks of up to 52U rack height with adjustments on the floor footprint possible. The facility has its door height clearance at 2.7 meters and a raised floor to false ceiling height of 3 meters.

Cooling:

(N+1) cooling setup per room with moisture and temperature control set to international standards.

Power density:

4Kw dual input power per rack design with flexibility for more power demand. AC and DC load support with Main Power and Dual Backup of Standby Genets and Modular UPS A and B Batteries, for utmost redundancy for mission critical services.

Why Choose Us

Frequently asked questions.

Through your Telkom Kenya Account Manager.

The portal is a web application accessible on any web browser.

Yes, one is able to define customized limit notifications/ alerts allowing the SIM to receive an email or SMS notifying them that the set limit has been reached. E.g 50%, 75% and 90%.

Mobility profiles are defined and customized by the customer thereby raising an alert when the SIM user has consumed the allocated allowable resources. 

The platform has multiple level access allowing different users to have different views based on their business needs.  

Through bulk or individual SIM administration, the portal allows customers to add, remove or edit SIM allocations through People Directory

The customer will have visibility of all consumption costs and traffic down to an individual SIM which will assist them in identifying any potential abuse of services

Yes, the customer has the capability to customize and define data allocation within a Mobility Profile which then can be associated to a single or multiple SIMs on an APN.

The Report library within the portal allows users to predefine reports including the schedule of reporting 

The portal provides detailed reports from granular SIM reports to analytical reports that show total spend over a set period of time.

Business

Business

Running your business
is now easy.

Business

Based on our global seamless network backbone, our offering includes a wide range of connection options through proprietary PoPs, internet exchanges, and local loops, as well as satellite and submarine transmission facilities we deliver a full portfolio of secure, value-added internet services to stand out from the crowd and seize market opportunities with customized bandwidth solutions.
Our Data Solutions

IP Transit Capacity

The world of business has changed. A business cannot transact without basic internet connection. We provide high speed internet that is customised to meet specific customer needs. Through our access to local CDNs and KIXP; you get the best value for your connection with your customers, partners and employees. The service is available either as IP Transit (IPT) or Direct Internet Access (DIA)

Metro Cities Connectivity

We provide point-to-point connectivity over SDH/Sonet or Ethernet through a highly resilient terrestrial fiber metro infrastructure. The Fiber metros, in major towns around key carrier routes, have been designed in preparation of the increasing data uptake from the high penetration of mobile services and consumption of video content. The routes have a triple redundancy network to ensure minimal disruption in a city with several ongoing infrastructure projects

Domestic and Regional Backbone Connectivity

Our fiber backbone infrastructure links the Kenyan Borders, from Mombasa to Malaba with an extension to Tororo; a distance of 1,000kms. The backbone infrastructure has a design capacity of 10Tbps and is highly scalable to meet the growing capacity demands. The route has triple redundancy on underground and overheard routes to ensure service availability.

International / Submarine Connectivity

We have partnered with major international carriers to provide end-to-end connectivity in all the East african countries.

Why Choose Us

ISP-in-a-box service:

Customisable solutions to allow you to optimise and manage extra traffic & bandwidth management via limited hops to ensure quality and cost effectiveness. The service allows you to provide traffic shaping and management services to your end customers and set QoS policy to improve customer experience

Global Connectivity:

We offer a wide range of worldwide connection options in internet exchange and local loops. Our capacity network integrates terrestrial, submarine and satellite systems to create a global mesh of connectivity

Reliability:

Dedicated service to ensure continuity and connectivity of your business processes

Access types:

SDH, Ethernet and LAN-PHY

High SLA's:

Redundant network available on the both the metro and backbone infrastructure

Support:

Monitoring and 24x7x365 technical support.

Frequently asked questions.

Through your Telkom Kenya Account Manager.

The portal is a web application accessible on any web browser.

Yes, one is able to define customized limit notifications/ alerts allowing the SIM to receive an email or SMS notifying them that the set limit has been reached. E.g 50%, 75% and 90%.

Mobility profiles are defined and customized by the customer thereby raising an alert when the SIM user has consumed the allocated allowable resources. 

The platform has multiple level access allowing different users to have different views based on their business needs.  

Through bulk or individual SIM administration, the portal allows customers to add, remove or edit SIM allocations through People Directory

The customer will have visibility of all consumption costs and traffic down to an individual SIM which will assist them in identifying any potential abuse of services

Yes, the customer has the capability to customize and define data allocation within a Mobility Profile which then can be associated to a single or multiple SIMs on an APN.

The Report library within the portal allows users to predefine reports including the schedule of reporting 

The portal provides detailed reports from granular SIM reports to analytical reports that show total spend over a set period of time.

Business

Business

Soma bila stress.

Business

Soma na Telkom prepaid comes in handy, following the current education sector changes during the COVID 19 Pandemic, to support students to continue accessing study material at home without requiring the learning institutions to pay for mobile learning resources.
Plans
Bronze
PRICE
KSh 399
Data
10GB
Silver
PRICE
KSh 999
Data
30GB
Gold
PRICE
KSh 1,999
Data
65GB

Frequently asked questions.

Visit your nearest Telkom Shop or email enquiries@telkom.co.ke, or contact your learning institution.

Only users whose mobile numbers have been whitelisted by their learning institutions. Please contact yours about your account status.

Monthly bundles are valid for 30 days. How do I top-up my bundles? By dialing *400#.

The Soma na Telkom discount rates are restricted to sites. Access to other sites will be at standard data rates.

Any GSM device

Business

Business

Switch to Cloud storage.

Business

Telkom cloud IAAS is a computing service that offers essential compute, storage, and networking resources on demand, on a monthly post paid basis.

Elasticity

Per instance subscription, and with flexible contract terms with Telkom

Flexibility

Customisable components to suite your business needs

Ready-to-use

accelerates time to market, allows to accommodate expected / unexpected business peaks. This allows for quick turnaround times for customers looking to deploy quickly.

Enterprise Security

The solution is built within Telkom’s public cloud infrastructure that is secured with carrier grade firewall.

Features & Benefits

Frequently asked questions.

  • This a computer system created using software on one physical computer in order to emulate the functionality of another separate physical computer.

The pricing is based on the exact core, memory and storage requirements of your VM and hence there is no standard pricing.

  • Please get in touch with either a sales or a customer care representative through our official contact channels to receive a quote based on your VM requirements and payment options.
  • From the time an order has been successfully processed, implementation should take at most 2 business days.
  • Your standard KYC documentation including your company, your business registration documents, copy of your latest tax documentation.
Business

Business

Upgrade your connection.

Business

Host your website, back up data, and maintain your organizational structures safely on the cloud

IAAS - Infrastructure as a Service

Business

Business

Running your business
is now easy.

Business

Our connectivity and partnership with the sub-sea cables guarantees seamless onward connectivity to international destinations, as well as creating redundancy and restoration which in turn offers secure and uninterrupted service.
Submarine Cable Activity
Our reach is growing, more so with our participation in new submarine cable systems like LION2, which completes our connectivity offering along East Africa and significantly improves latencies on the islands off the East African coast. As a shareholder in TEAMS, LION2, EASSy and PEACE submarine cable systems, we are at the heart of the largest network of submarine cables in the region. In order to provide diversity, we have also invested in capacity on the Seacom submarine cable system. The TEAMS, EASSy, LION2 and PEACE landing stations are hosted and managed by Telkom.
DARE1

The Djibouti Africa Regional Express 1(DARE1) submarine cable system connects Djibouti (Djibouti), Bosaso (Somalia), Mogadishu (Somalia) and Mombasa (Kenya). With a finalized route length of 4,854km, DARE1 cable system delivers up to 36 Tbps of capacity to East Africa. The DARE1 Cable was ready for service in 2021.

The DARE1 cable system is designed with a three-fibre-pair trunk, with each fibre pair delivering capacity of 120 channels at 100 Gbps. The Bosaso branch of the DARE1 cable is of 108 km and two fiber pairs.

The DARE1 consortium is currently composed of Djibouti Telecom, Somtel, Hormuud Telecom and Telkom Kenya as landing partner in Kenya.

EASSy

Eastern Africa Submarine System (EASSy) is a 10,000km submarine cable system along the east coast of Africa, with 9 landing stations in Sudan, Djibouti, Somalia, Kenya, Tanzania, Comoros, Madagascar, Mozambique and South Africa, provides a backhaul system for at least 12 landlocked countries, enabling wide coverage in the East African region. Telkom Kenya is the Landing Party Provider at Mombasa.

The EASSy cable system was ready for service in July 2010.

The system has currently deployed a latest upgrade with Ciena’s GeoMesh Extreme solutions to reach a system capacity of 36Tbps.

TEAMS

The East African Marine Systems (TEAMS) is a 5,500Km subsea cable connecting Mombasa in Kenya to Fujairah in the UAE, with two fiber pairs and upgradable system capacity of 5.6Tbps.

TEAMS cable system is 85% owned by TEAMs (Kenya) Ltd and 15% owned by Etisalat of the United Arab Emirates (UAE).

The shareholders of TEAMS (Kenya) Ltd includes:

  • 20% – Government of Kenya
  • 23% – Telkom Kenya

The TEAMS cable system was ready for service on 1st October 2009. TEAMS cable is hosted at Telkom’s facility in Mombasa.

LION2
The LION2 (Lower Indian Ocean NetWork II) is a 2700km submarine cable network connecting LION1 to Mayotte and Mombasa, Kenya. The LION2 is an extension of the LION1 Submarine Cable. The LION2 consortium includes France Telecom-Orange, Mauritius Telecom, Orange Madagascar and Telkom Kenya, Emtel, Societe Reunionnaise du Radiotelephone (SRR) Telkom Kenya is the landing party in Kenya

Frequently asked questions.

Through your Telkom Kenya Account Manager.

The portal is a web application accessible on any web browser.

Yes, one is able to define customized limit notifications/ alerts allowing the SIM to receive an email or SMS notifying them that the set limit has been reached. E.g 50%, 75% and 90%.

Mobility profiles are defined and customized by the customer thereby raising an alert when the SIM user has consumed the allocated allowable resources. 

The platform has multiple level access allowing different users to have different views based on their business needs.  

Through bulk or individual SIM administration, the portal allows customers to add, remove or edit SIM allocations through People Directory

The customer will have visibility of all consumption costs and traffic down to an individual SIM which will assist them in identifying any potential abuse of services

Yes, the customer has the capability to customize and define data allocation within a Mobility Profile which then can be associated to a single or multiple SIMs on an APN.

The Report library within the portal allows users to predefine reports including the schedule of reporting 

The portal provides detailed reports from granular SIM reports to analytical reports that show total spend over a set period of time.

Business

Data Solutions

Running your business
is now easy.

Data Solutions

Based on our global seamless network backbone, our offering includes a wide range of connection options through proprietary PoPs, internet exchanges, and local loops, as well as satellite and submarine transmission facilities we deliver a full portfolio of secure, value-added internet services to stand out from the crowd and seize market opportunities with customized bandwidth solutions.
Our Data Solutions

Cross Connect Services

We offer terrestrial backhaul and due to our unique position, we are able to cross-connect services between all submarine cables that serve East Africa

Infrastructure Sharing

We have a well spread terrestrial reach and we are open to infrastructure sharing or swapping at very competitive terms to enable quick deployment of services in Kenya.

Backhaul

Our backhaul network provides a backbone network to any ISP linking one point of presence to another over a large geographical location. Our backbone infrastructure is provided on a highly resilient network through multiple inland cables to provide necessary protection, linking the Kenyan borders. We also have extensive city by city fiber metros and over 300 buildings connected on fiber.

NOFBI

(National Optic Fibre Backbone infrastructure) Through NOFBI we provide last mile access to rural Kenya its available to existing or budding ISP’s and content providers both local and international. It covers all 47 counties; it is owned by the Kenyan Government and managed by Telkom.

Point to Point

Our data solutions provide a point-to-point transmission service over SDH/Sonet or WDM or Ethernet regardless of the geographical locations, starting points and traffic type for carriers and content providers. We provide our customers with a connection to our core network enabling them to serve their end customers.

International Private Leased Circuits

We have partnered with major international carriers to provide end-to-end connectivity in all countries

All our data solutions are available through the following contract durations;

IRU Capacity

(Indefeasible Rights Of Use) We offer our clients long term contracts to provide high volume capacities with an agreement to manage the leased lines at an agreed operations and management fee per period.

Leased Capacity

We lease out capacity in our backbone network to clients with a service level agreement in place

Frequently asked questions.

Through your Telkom Kenya Account Manager.

The portal is a web application accessible on any web browser.

Yes, one is able to define customized limit notifications/ alerts allowing the SIM to receive an email or SMS notifying them that the set limit has been reached. E.g 50%, 75% and 90%.

Mobility profiles are defined and customized by the customer thereby raising an alert when the SIM user has consumed the allocated allowable resources. 

The platform has multiple level access allowing different users to have different views based on their business needs.  

Through bulk or individual SIM administration, the portal allows customers to add, remove or edit SIM allocations through People Directory

The customer will have visibility of all consumption costs and traffic down to an individual SIM which will assist them in identifying any potential abuse of services

Yes, the customer has the capability to customize and define data allocation within a Mobility Profile which then can be associated to a single or multiple SIMs on an APN.

The Report library within the portal allows users to predefine reports including the schedule of reporting 

The portal provides detailed reports from granular SIM reports to analytical reports that show total spend over a set period of time.

Business

Business

Running your business
is now easy.

Business

We offer a full range of routing and termination solutions for international voice traffic to enable you to respond to growing demands and heavier traffic. Our multiple destinations and bundle offers enable you to control and optimize your costs.

We give you a choice of solutions that adapt the quality/price ratio. In accordance with the needs of each destination.

We provide you with worldwide voice traffic termination towards many destinations, you will benefit from large interconnections and flexible business agreements.

A dedicated customer support available 24/7/365.

Our Voice Solutions

Hubbing

Our service provides you with international voice traffic termination. You may use our service either to convey your traffic to destinations to which you do not have a direct route, where you lack capacity or to optimize the cost/quality factors according to your needs

Transit services

We offer transit services to over 30 destinations where we have carrier grade direct routes at very competitive rates.

A2P Messaging

With the growing need of sending mobile messages from applications to mobile users, Our A2P solution is the future of SMS with the new possibilities. With Telkom’s large customer base, whatever your needs are, let us offer you security, safety and speed in our solutions.

Call collect

We offer Call collect service as a post-paid service based on the PSTN/ISDN technology. We offer this service to international companies whose customers are locally based in Kenya. The Kenyan customers get dedicated customer support from the company’s international call centers based out of the country on the products and services that the companies offer in the country. The international companies are provided with local Kenyan numbers, to allow their customers to call their international call centers at local rates.

Kenya terminating

Our termination to Kenya is unparalleled with good quality service within Telkom network and to all Kenya operators

Frequently asked questions.

Through your Telkom Kenya Account Manager.

The portal is a web application accessible on any web browser.

Yes, one is able to define customized limit notifications/ alerts allowing the SIM to receive an email or SMS notifying them that the set limit has been reached. E.g 50%, 75% and 90%.

Mobility profiles are defined and customized by the customer thereby raising an alert when the SIM user has consumed the allocated allowable resources. 

The platform has multiple level access allowing different users to have different views based on their business needs.  

Through bulk or individual SIM administration, the portal allows customers to add, remove or edit SIM allocations through People Directory

The customer will have visibility of all consumption costs and traffic down to an individual SIM which will assist them in identifying any potential abuse of services

Yes, the customer has the capability to customize and define data allocation within a Mobility Profile which then can be associated to a single or multiple SIMs on an APN.

The Report library within the portal allows users to predefine reports including the schedule of reporting 

The portal provides detailed reports from granular SIM reports to analytical reports that show total spend over a set period of time.