Skip to content

Find us

Support

customer portal

Find us

Support

Business

Procurement

Home
Business

Procurement Procedures
Manual

 The procurement procedures manual provides guidance for procurement of goods, services and works in all countries of its operations with the objective of achieving value for money, transparency and probity. Click to download file for details.

Download Guidlines On Emailed Submission
Download Supplier Code Of Conduct
Download Procurement Procedures Manual

Tender Opportunities

DEADLINE
ON OR BEFORE:
  • 2023-07-31
CLEANING SERVICES
SUBMISSION DATE

Documents

21056
21976
DEADLINE
ON OR BEFORE:
  • 2023-06-30
PENS & BOOKS
SUBMISSION DATE

Documents

21716
21716
DEADLINE
ON OR BEFORE:
  • 2023-07-31
CLEANING SERVICES
SUBMISSION DATE

Documents

21056
21976
DEADLINE
ON OR BEFORE:
  • 2023-06-30
PENS & BOOKS
SUBMISSION DATE

Documents

21716
21716
Telkom’s response to the consent judgment by the parties on the matter of Mobile and Fixed Termination Rates at the Communications and Multimedia Appeals Tribunal

Telkom’s response to the consent judgment by the parties on the matter of Mobile and Fixed Termination Rates at the Communications and Multimedia Appeals Tribunal

Comments: 0
Nairobi, August 5, 2022: Telkom welcomes the progress made on the matter that was brought before the Communications and Multimedia…
Read More
DEADLINE
ON OR BEFORE:
  • 2023-07-31
CLEANING SERVICES
SUBMISSION DATE

Documents

21056
21976
DEADLINE
ON OR BEFORE:
  • 2023-06-30
PENS & BOOKS
SUBMISSION DATE

Documents

21716
21716
No data was found

Blog

Home
Business

Our Stories

Telkom’s response to the consent judgment by the parties on the matter of Mobile and Fixed Termination Rates at the Communications and Multimedia Appeals Tribunal

Telkom’s response to the consent judgment by the parties on the matter of Mobile and Fixed Termination Rates at the Communications and Multimedia Appeals Tribunal

Comments: 0
Nairobi, August 5, 2022: Telkom welcomes the progress made on the matter that was brought before the Communications and Multimedia…
Read More
Telkom’s response to the consent judgment by the parties on the matter of Mobile and Fixed Termination Rates at the Communications and Multimedia Appeals Tribunal

Telkom’s response to the consent judgment by the parties on the matter of Mobile and Fixed Termination Rates at the Communications and Multimedia Appeals Tribunal

Comments: 0
Nairobi, August 5, 2022: Telkom welcomes the progress made on the matter that was brought before the Communications and Multimedia…
Read More
Telkom’s response to the consent judgment by the parties on the matter of Mobile and Fixed Termination Rates at the Communications and Multimedia Appeals Tribunal

Telkom’s response to the consent judgment by the parties on the matter of Mobile and Fixed Termination Rates at the Communications and Multimedia Appeals Tribunal

Comments: 0
Nairobi, August 5, 2022: Telkom welcomes the progress made on the matter that was brought before the Communications and Multimedia…
Read More
Telkom’s response to the consent judgment by the parties on the matter of Mobile and Fixed Termination Rates at the Communications and Multimedia Appeals Tribunal

Telkom’s response to the consent judgment by the parties on the matter of Mobile and Fixed Termination Rates at the Communications and Multimedia Appeals Tribunal

Comments: 0
Nairobi, August 5, 2022: Telkom welcomes the progress made on the matter that was brought before the Communications and Multimedia…
Read More
Home
Business

Business

Managed Services

Business

A Software-Defined Wide Area Network (SD-WAN), is a virtual WAN architecture that allows enterprises to leverage a combination of last mile services-including MPLS, LTE & Broadband Internet services to securely connect users to applications.
Our Managed SD WAN solutions utilize application-aware routing to ensure optimal data delivery to its intended destination. This allows you to prioritize demanding applications on your private network, while sending less critical data over public networks.

Features & Benefits

a) Automation

Telkom’s Managed SD-WAN prioritizes WAN traffic and adjusts on the fly to fluctuating demands

b) Efficiency

Allows clients to optimize bandwidth more efficiently

c) Agility

Enables on-demand and on-scale application of services, for greater operational efficiency.

d) Improved Visibility

Provides visibility on analytic data through our analyzer portal for better decision making.

e) Digitization

Allow easy upgrades to existing technology as it prepares you for your digitization journey.

GET A QUOTE

Visit your nearest Telkom shop or email corporatecare@telkomkenya.co.ke to Subscribe to Jambonet

Home
Business

Business

ISP in a Box is a dedicated internet product that enables ISP, Reseller,SME or Corporates to deliver last mile capacity to their end clients who have dire need to consume FTTx and/or nomadic/public Wi-Fi in areas off the main grid and have challenges of connectivity from the main MNO’s with ease of flexible delivery and billing at fair price.

Dedicated internet at unbeatable offers!

Low-cost internet packages

Metered billing (flexibility on bandwidth consumed)

Flexible delivery and pickup points

Features & Benefits
GET A QUOTE

Contact us by emailing enquiries@telkom.co.ke or calling 020 460 0200

Frequently asked questions.

Home
Business

Business

Running your business
is now easy.

Business

Pakistan & East Africa Connecting Europe (PEACE) is a submarine cable that originally ran 15,000 kilometers from Pakistan to France and was later extended 6,500 kilometers from Pakistan to Singapore.

Pakistan & East Africa Connecting Europe (PEACE) is a submarine cable that originally ran 15,000 kilometers from Pakistan to France and was later extended 6,500 kilometers from Pakistan to Singapore. The main trunk of the cable lands in Singapore, Pakistan, Kenya, Egypt, and France, with branches going to the Maldives, Malta, Cyprus, etc.

In order to meet the expanding regional capacity needs, the PEACE cable system was built using the most recent 200G transmission technology and WSS ROAMD BU technology.

By embracing shortest direct route connectivity, offering cost-effective capacity in an area with strong economic growth, and improving route variety connecting Asia, Africa, and Europe, this PEACE cable system significantly lowers network latency.

VIEW MAP
VIEW MAP
GET A QUOTE

Visit your nearest Telkom shop or email cssales@telkom.co.ke to get connected

Frequently asked questions.

Through your Telkom Kenya Account Manager.

The portal is a web application accessible on any web browser.

Yes, one is able to define customized limit notifications/ alerts allowing the SIM to receive an email or SMS notifying them that the set limit has been reached. E.g 50%, 75% and 90%.

Mobility profiles are defined and customized by the customer thereby raising an alert when the SIM user has consumed the allocated allowable resources. 

The platform has multiple level access allowing different users to have different views based on their business needs.  

Through bulk or individual SIM administration, the portal allows customers to add, remove or edit SIM allocations through People Directory

The customer will have visibility of all consumption costs and traffic down to an individual SIM which will assist them in identifying any potential abuse of services

Yes, the customer has the capability to customize and define data allocation within a Mobility Profile which then can be associated to a single or multiple SIMs on an APN.

The Report library within the portal allows users to predefine reports including the schedule of reporting 

The portal provides detailed reports from granular SIM reports to analytical reports that show total spend over a set period of time.

Home
Business

Domain & Web Hosting

Switch to Cloud storage.

Domain & Web Hosting

This is a self-service solution that allows you to own domain, create email addresses and host a unique website for your organization
Features & Benefits
  • Access to unique domain names (local and international) and associated email addresses
  • Website hosting and free website builders
  • Free Website Builder.
  • Easy to use and access to a self-service portal
GET A QUOTE

Contact our sales or customer care team for a comprehensive proposal structured around your exact Virtual Machine requirements on T 0800 200 000 | 020 4600 200 M 200 or Write to our sales team E corporatecare@telkom.co.ke | corporatesales@telkom.co.ke

Home
Business

Business

Running your business
is now easy.

Business

Our data centers are strategically located in Nairobi and Mombasa. The Nairobi Data Center is located at Milimani Exchange on Bishop Road, adjacent to NSSF Building Nairobi, Kenya. The Mombasa Data Center is located at Mombasa Telephone House. Our Data Centers are designed to meet your current and future needs by helping you centralise your IT operations and equipment.
Features

Open Access:

The data center is an open access facility capable of hosting any telecom infrastructure, local and international clients, at the site.

Diversity:

The data centers have 3 diverse fiber routes serving the site to ensure service uptime through redundancy.

Security:

2 factor authentication (fingerprint and card), gate boom barrier, turnstiles and CCTV's covering both the outside and inside colocation rooms.

Accessibility:

The site is accessible and manned 24*7*365.

White space:

Space to accommodate 100 + racks of up to 52U rack height with adjustments on the floor footprint possible. The facility has its door height clearance at 2.7 meters and a raised floor to false ceiling height of 3 meters.

Cooling:

(N+1) cooling setup per room with moisture and temperature control set to international standards.

Power density:

4Kw dual input power per rack design with flexibility for more power demand. AC and DC load support with Main Power and Dual Backup of Standby Genets and Modular UPS A and B Batteries, for utmost redundancy for mission critical services.

Why Choose Us

Open access to any service provider

Colocation and hosting services

Peering & Caching Services to major CDNs

Backbone connectivity to major cities and towns in Kenya

Ease of Cross Connect services to all submarine systems in Mombasa

Turnkey solution support for public and private cloud deployment and multi-channel access to fixed, wireless and GSM media services

Uptime/availability according to SLA 24/7/365 monitoring

GET A QUOTE

Visit your nearest Telkom shop or email cssales@telkom.co.ke to get connected

Frequently asked questions.

Through your Telkom Kenya Account Manager.

The portal is a web application accessible on any web browser.

Yes, one is able to define customized limit notifications/ alerts allowing the SIM to receive an email or SMS notifying them that the set limit has been reached. E.g 50%, 75% and 90%.

Mobility profiles are defined and customized by the customer thereby raising an alert when the SIM user has consumed the allocated allowable resources. 

The platform has multiple level access allowing different users to have different views based on their business needs.  

Through bulk or individual SIM administration, the portal allows customers to add, remove or edit SIM allocations through People Directory

The customer will have visibility of all consumption costs and traffic down to an individual SIM which will assist them in identifying any potential abuse of services

Yes, the customer has the capability to customize and define data allocation within a Mobility Profile which then can be associated to a single or multiple SIMs on an APN.

The Report library within the portal allows users to predefine reports including the schedule of reporting 

The portal provides detailed reports from granular SIM reports to analytical reports that show total spend over a set period of time.

Home
Business

Business

Running your business
is now easy.

Business

Based on our global seamless network backbone, our offering includes a wide range of connection options through proprietary PoPs, internet exchanges, and local loops, as well as satellite and submarine transmission facilities we deliver a full portfolio of secure, value-added internet services to stand out from the crowd and seize market opportunities with customized bandwidth solutions.
Our Data Solutions

IP Transit Capacity

The world of business has changed. A business cannot transact without basic internet connection. We provide high speed internet that is customised to meet specific customer needs. Through our access to local CDNs and KIXP; you get the best value for your connection with your customers, partners and employees. The service is available either as IP Transit (IPT) or Direct Internet Access (DIA)

Metro Cities Connectivity

We provide point-to-point connectivity over SDH/Sonet or Ethernet through a highly resilient terrestrial fiber metro infrastructure. The Fiber metros, in major towns around key carrier routes, have been designed in preparation of the increasing data uptake from the high penetration of mobile services and consumption of video content. The routes have a triple redundancy network to ensure minimal disruption in a city with several ongoing infrastructure projects

Domestic and Regional Backbone Connectivity

Our fiber backbone infrastructure links the Kenyan Borders, from Mombasa to Malaba with an extension to Tororo; a distance of 1,000kms. The backbone infrastructure has a design capacity of 10Tbps and is highly scalable to meet the growing capacity demands. The route has triple redundancy on underground and overheard routes to ensure service availability.

International / Submarine Connectivity

We have partnered with major international carriers to provide end-to-end connectivity in all the East african countries.

Why Choose Us

ISP-in-a-box service:

Customisable solutions to allow you to optimise and manage extra traffic & bandwidth management via limited hops to ensure quality and cost effectiveness. The service allows you to provide traffic shaping and management services to your end customers and set QoS policy to improve customer experience

Global Connectivity:

We offer a wide range of worldwide connection options in internet exchange and local loops. Our capacity network integrates terrestrial, submarine and satellite systems to create a global mesh of connectivity

Reliability:

Dedicated service to ensure continuity and connectivity of your business processes

Access types:

SDH, Ethernet and LAN-PHY

High SLA's:

Redundant network available on the both the metro and backbone infrastructure

Support:

Monitoring and 24x7x365 technical support.

GET A QUOTE

Visit your nearest Telkom shop or email cssales@telkom.co.ke to get connected

Frequently asked questions.

Through your Telkom Kenya Account Manager.

The portal is a web application accessible on any web browser.

Yes, one is able to define customized limit notifications/ alerts allowing the SIM to receive an email or SMS notifying them that the set limit has been reached. E.g 50%, 75% and 90%.

Mobility profiles are defined and customized by the customer thereby raising an alert when the SIM user has consumed the allocated allowable resources. 

The platform has multiple level access allowing different users to have different views based on their business needs.  

Through bulk or individual SIM administration, the portal allows customers to add, remove or edit SIM allocations through People Directory

The customer will have visibility of all consumption costs and traffic down to an individual SIM which will assist them in identifying any potential abuse of services

Yes, the customer has the capability to customize and define data allocation within a Mobility Profile which then can be associated to a single or multiple SIMs on an APN.

The Report library within the portal allows users to predefine reports including the schedule of reporting 

The portal provides detailed reports from granular SIM reports to analytical reports that show total spend over a set period of time.

Home
Business

Business

Soma bila stress.

Business

Soma na Telkom prepaid comes in handy, following the current education sector changes during the COVID 19 Pandemic, to support students to continue accessing study material at home without requiring the learning institutions to pay for mobile learning resources.

Subsidized Education Monthly Prepaid Data bundles.

Available to whitelisted students

Plans
Bronze
PRICE
KSh 399
Data
10GB
GET A QUOTE
Silver
PRICE
KSh 999
Data
30GB
GET A QUOTE
Gold
PRICE
KSh 1,999
Data
65GB
GET A QUOTE

Dial *400# to top up Soma Na Telkom Prepaid Data today

Frequently asked questions.

Visit your nearest Telkom Shop or email enquiries@telkom.co.ke, or contact your learning institution.

Only users whose mobile numbers have been whitelisted by their learning institutions. Please contact yours about your account status.

Monthly bundles are valid for 30 days. How do I top-up my bundles? By dialing *400#.

The Soma na Telkom discount rates are restricted to sites. Access to other sites will be at standard data rates.

Any GSM device

Home
Business

Business

Switch to Cloud storage.

Business

Telkom cloud IAAS is a computing service that offers essential compute, storage, and networking resources on demand, on a monthly post paid basis.

Elasticity

Per instance subscription, and with flexible contract terms with Telkom

Flexibility

Customisable components to suite your business needs

Ready-to-use

accelerates time to market, allows to accommodate expected / unexpected business peaks. This allows for quick turnaround times for customers looking to deploy quickly.

Enterprise Security

The solution is built within Telkom’s public cloud infrastructure that is secured with carrier grade firewall.

Features & Benefits
  • Telkom Cloud Infrastructure comes in to replace the heavy capex investment on physical servers.
GET A QUOTE

Contact our sales or customer care team for a comprehensive proposal structured around your exact Virtual Machine requirements on T 0800 200 000 | 020 4600 200 M 200 or Write to our sales team E corporatecare@telkom.co.ke | corporatesales@telkom.co.ke

Frequently asked questions.

  • This a computer system created using software on one physical computer in order to emulate the functionality of another separate physical computer.

The pricing is based on the exact core, memory and storage requirements of your VM and hence there is no standard pricing.

  • Please get in touch with either a sales or a customer care representative through our official contact channels to receive a quote based on your VM requirements and payment options.
  • From the time an order has been successfully processed, implementation should take at most 2 business days.
  • Your standard KYC documentation including your company, your business registration documents, copy of your latest tax documentation.
Skip to content