Business
Business
Submarine Cable Activity
DARE1
The Djibouti Africa Regional Express 1(DARE1) submarine cable system connects Djibouti (Djibouti), Bosaso (Somalia), Mogadishu (Somalia) and Mombasa (Kenya). With a finalized route length of 4,854km, DARE1 cable system delivers up to 36 Tbps of capacity to East Africa. The DARE1 Cable was ready for service in 2021.
The DARE1 cable system is designed with a three-fibre-pair trunk, with each fibre pair delivering capacity of 120 channels at 100 Gbps. The Bosaso branch of the DARE1 cable is of 108 km and two fiber pairs.
The DARE1 consortium is currently composed of Djibouti Telecom, Somtel, Hormuud Telecom and Telkom Kenya as landing partner in Kenya.
EASSy
Eastern Africa Submarine System (EASSy) is a 10,000km submarine cable system along the east coast of Africa, with 9 landing stations in Sudan, Djibouti, Somalia, Kenya, Tanzania, Comoros, Madagascar, Mozambique and South Africa, provides a backhaul system for at least 12 landlocked countries, enabling wide coverage in the East African region. Telkom Kenya is the Landing Party Provider at Mombasa.
The EASSy cable system was ready for service in July 2010.
The system has currently deployed a latest upgrade with Ciena’s GeoMesh Extreme solutions to reach a system capacity of 36Tbps.
TEAMS
The East African Marine Systems (TEAMS) is a 5,500Km subsea cable connecting Mombasa in Kenya to Fujairah in the UAE, with two fiber pairs and upgradable system capacity of 5.6Tbps.
TEAMS cable system is 85% owned by TEAMs (Kenya) Ltd and 15% owned by Etisalat of the United Arab Emirates (UAE).
The shareholders of TEAMS (Kenya) Ltd includes:
- 20% – Government of Kenya
- 23% – Telkom Kenya
The TEAMS cable system was ready for service on 1st October 2009. TEAMS cable is hosted at Telkom’s facility in Mombasa.
LION2
Frequently asked questions.
Through your Telkom Kenya Account Manager.
The portal is a web application accessible on any web browser.
Yes, one is able to define customized limit notifications/ alerts allowing the SIM to receive an email or SMS notifying them that the set limit has been reached. E.g 50%, 75% and 90%.
Mobility profiles are defined and customized by the customer thereby raising an alert when the SIM user has consumed the allocated allowable resources.
The platform has multiple level access allowing different users to have different views based on their business needs.
Through bulk or individual SIM administration, the portal allows customers to add, remove or edit SIM allocations through People Directory
The customer will have visibility of all consumption costs and traffic down to an individual SIM which will assist them in identifying any potential abuse of services
Yes, the customer has the capability to customize and define data allocation within a Mobility Profile which then can be associated to a single or multiple SIMs on an APN.
The Report library within the portal allows users to predefine reports including the schedule of reporting
The portal provides detailed reports from granular SIM reports to analytical reports that show total spend over a set period of time.
Data Solutions
Our Data Solutions

Our backhaul network provides a backbone network to any ISP linking one point of presence to another over a large geographical location. Our backbone infrastructure is provided on a highly resilient network through multiple inland cables to provide necessary protection, linking the Kenyan borders. We also have extensive city by city fiber metros and over 300 buildings connected on fiber.

Our data solutions provide a point-to-point transmission service over SDH/Sonet or WDM or Ethernet regardless of the geographical locations, starting points and traffic type for carriers and content providers. We provide our customers with a connection to our core network enabling them to serve their end customers.

International Private Leased Circuits
We have partnered with major international carriers to provide end-to-end connectivity in all countries
Frequently asked questions.
Through your Telkom Kenya Account Manager.
The portal is a web application accessible on any web browser.
Yes, one is able to define customized limit notifications/ alerts allowing the SIM to receive an email or SMS notifying them that the set limit has been reached. E.g 50%, 75% and 90%.
Mobility profiles are defined and customized by the customer thereby raising an alert when the SIM user has consumed the allocated allowable resources.
The platform has multiple level access allowing different users to have different views based on their business needs.
Through bulk or individual SIM administration, the portal allows customers to add, remove or edit SIM allocations through People Directory
The customer will have visibility of all consumption costs and traffic down to an individual SIM which will assist them in identifying any potential abuse of services
Yes, the customer has the capability to customize and define data allocation within a Mobility Profile which then can be associated to a single or multiple SIMs on an APN.
The Report library within the portal allows users to predefine reports including the schedule of reporting
The portal provides detailed reports from granular SIM reports to analytical reports that show total spend over a set period of time.
Business
Our Voice Solutions

We offer Call collect service as a post-paid service based on the PSTN/ISDN technology. We offer this service to international companies whose customers are locally based in Kenya. The Kenyan customers get dedicated customer support from the company’s international call centers based out of the country on the products and services that the companies offer in the country. The international companies are provided with local Kenyan numbers, to allow their customers to call their international call centers at local rates.
Frequently asked questions.
Through your Telkom Kenya Account Manager.
The portal is a web application accessible on any web browser.
Yes, one is able to define customized limit notifications/ alerts allowing the SIM to receive an email or SMS notifying them that the set limit has been reached. E.g 50%, 75% and 90%.
Mobility profiles are defined and customized by the customer thereby raising an alert when the SIM user has consumed the allocated allowable resources.
The platform has multiple level access allowing different users to have different views based on their business needs.
Through bulk or individual SIM administration, the portal allows customers to add, remove or edit SIM allocations through People Directory
The customer will have visibility of all consumption costs and traffic down to an individual SIM which will assist them in identifying any potential abuse of services
Yes, the customer has the capability to customize and define data allocation within a Mobility Profile which then can be associated to a single or multiple SIMs on an APN.
The Report library within the portal allows users to predefine reports including the schedule of reporting
The portal provides detailed reports from granular SIM reports to analytical reports that show total spend over a set period of time.
Business
- Messaging (Chat)
- Audio and video conferencing
- File sharing
- Accessibility from anywhere (laptop, mobile tablet or phone on-the-go.
Phone dial
in is also available with local access in 40 countries
Meet
Productivity through face-to-face HD definition audio, video, and content sharing from virtually any location, any device
Manage
Coordinate work across teams, assign tasks, and track project progress, all in your persistent spaces.
Chat
Keep the chat going even when you’re not online, and pick up the conversation on any mobile device
Persistent Cloud Spaces:
Project-oriented places you create that bring people, content, and communications together. In these hubs, your teams can chat, meet, organize, and manage through their web browser or
Organize
Stop searching through email or multiple apps for the latest updates and files. Post files, chat, and meet in your organized, subject oriented team spaces
Effective
communication, management of tasks and productivity without being overwhelmed by email.
Details
COLLABORATION ESSENTIAL | COLLABORATION BUSINESS | COLLABORATION POWER | |
---|---|---|---|
Video conference participants
| 1 to 1 Video | 200
| 500
|
Chat & Messaging
| |||
Desktop & Application share
| |||
Task Management
| |||
Application Integration | |||
File Sharing | 1GB | Unlimited | Unlimited
|
Continuous participant presence view on screen | . | 15 | 35 |
User Management | |||
Meeting Recording
| |||
Phone dial- In | |||
Prices | Free | Ksh 850
| Ksh 2,200 |
Frequently asked questions.
Telkom Bulk Sms is a platform for sending multiple SMS to multiple phones faster and easier.
- Supports Alpha numeric
- Usage alerts
- Instant delivery
- Self-operation
- Flexible SMS bundles
- No access fees or hidden setup costs
It’s a prepaid payment plan.
No. Bulk SMS operates on a prepaid basis. You simply purchase SMS bundles and use them as and when you need to. There is no monthly fee, no set up fee, and no contract fee involved when using our SMS service.
Payments can be done at the nearest Telkom shop
- SMS Resellers
- Institutions (Government, Churches, Educational, Financial)
- Businesses
- Apply at http://62.24.104.73:8888/bulksms/
- Download, Sign and Return your contract to any Telkom shop or Head Office at Telkom Plaza Ralph Bunche Rd to the attention of MARKETING DEPARTMENT
- Once approved then a confirmation email with login credentials to order will be shared
- Place your order on the portal
- Receive Order confirmation and invoice via email
- Make your payments at any Telkom shop or through the Telkom bank account as per invoice
- Receive email confirmation with Portal link to allow the use of the BULK SMS
- Begin to use the BULK SMS service
- View Reports
Yes. The Bulk SMS portal allows you to load a file with the recipients numbers
Our contact email address is mvas@telkom.co.ke
SMS can be sent out to any number on any Kenyan network
Yes. All the messages will be masked as per customer requirement. For example the message will read Business A instead of a number 1234
The smallest SMS package is KES 15,000
A maximum of 160 characters (spaces included) per SMS.
Business
Features & Benefits
Frequently asked questions.
Yes, you can subscribe to the same bundle, a lower or higher bundle before the expiry of your existing bundle. When you buy any bundle before the expiry of your existing bundle, the minutes resources will accumulate.
Yes, you earn ziada points on the cost of the bundle.
Business
- Messaging (Chat)
- Audio and video conferencing
- File sharing
- Accessibility from anywhere (laptop, mobile tablet or phone on-the-go.
Phone dial
in is also available with local access in 40 countries
Meet
Productivity through face-to-face HD definition audio, video, and content sharing from virtually any location, any device
Manage
Coordinate work across teams, assign tasks, and track project progress, all in your persistent spaces.
Chat
Keep the chat going even when you’re not online, and pick up the conversation on any mobile device
Persistent Cloud Spaces:
Project-oriented places you create that bring people, content, and communications together. In these hubs, your teams can chat, meet, organize, and manage through their web browser or
Organize
Stop searching through email or multiple apps for the latest updates and files. Post files, chat, and meet in your organized, subject oriented team spaces
Effective
communication, management of tasks and productivity without being overwhelmed by email.
Details
COLLABORATION ESSENTIAL | COLLABORATION BUSINESS | COLLABORATION POWER | |
---|---|---|---|
Video conference participants
| 1 to 1 Video | 200
| 500
|
Chat & Messaging
| |||
Desktop & Application share
| |||
Task Management
| |||
Application Integration | |||
File Sharing | 1GB | Unlimited | Unlimited
|
Continuous participant presence view on screen | . | 15 | 35 |
User Management | |||
Meeting Recording
| |||
Phone dial- In | |||
Prices | Free | Ksh 850
| Ksh 2,200 |
Frequently asked questions.
Telkom Bulk Sms is a platform for sending multiple SMS to multiple phones faster and easier.
- Supports Alpha numeric
- Usage alerts
- Instant delivery
- Self-operation
- Flexible SMS bundles
- No access fees or hidden setup costs
It’s a prepaid payment plan.
No. Bulk SMS operates on a prepaid basis. You simply purchase SMS bundles and use them as and when you need to. There is no monthly fee, no set up fee, and no contract fee involved when using our SMS service.
Payments can be done at the nearest Telkom shop
- SMS Resellers
- Institutions (Government, Churches, Educational, Financial)
- Businesses
- Apply at http://62.24.104.73:8888/bulksms/
- Download, Sign and Return your contract to any Telkom shop or Head Office at Telkom Plaza Ralph Bunche Rd to the attention of MARKETING DEPARTMENT
- Once approved then a confirmation email with login credentials to order will be shared
- Place your order on the portal
- Receive Order confirmation and invoice via email
- Make your payments at any Telkom shop or through the Telkom bank account as per invoice
- Receive email confirmation with Portal link to allow the use of the BULK SMS
- Begin to use the BULK SMS service
- View Reports
Yes. The Bulk SMS portal allows you to load a file with the recipients numbers
Our contact email address is mvas@telkom.co.ke
SMS can be sent out to any number on any Kenyan network
Yes. All the messages will be masked as per customer requirement. For example the message will read Business A instead of a number 1234
The smallest SMS package is KES 15,000
A maximum of 160 characters (spaces included) per SMS.
Business
Features & Benefits
Frequently asked questions.
Yes, you can subscribe to the same bundle, a lower or higher bundle before the expiry of your existing bundle. When you buy any bundle before the expiry of your existing bundle, the minutes resources will accumulate.
Yes, you earn ziada points on the cost of the bundle.
Business
Stay connected with the new generation (IP)based next generation telephony service.
OmniCONNECT is a cloud- based Internet Protocol (IP) based next Generation telephony service hosted and managed on our cloud thus eliminating the need for you to investing in costly on-premise PBX equipment.
Features & Benefits
Frequently asked questions.
Yes, you can subscribe to the same bundle, a lower or higher bundle before the expiry of your existing bundle. When you buy any bundle before the expiry of your existing bundle, the minutes resources will accumulate.
Yes, you earn ziada points on the cost of the bundle.