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Host your website, back up data, and maintain your organizational structures safely on the cloud

IAAS - Infrastructure as a Service

Business

Running your business
is now easy.

Business

Our connectivity and partnership with the sub-sea cables guarantees seamless onward connectivity to international destinations, as well as creating redundancy and restoration which in turn offers secure and uninterrupted service.
Submarine Cable Activity
Our reach is growing, more so with our participation in new submarine cable systems like LION2, which completes our connectivity offering along East Africa and significantly improves latencies on the islands off the East African coast. As a shareholder in TEAMS, LION2, EASSy and PEACE submarine cable systems, we are at the heart of the largest network of submarine cables in the region. In order to provide diversity, we have also invested in capacity on the Seacom submarine cable system. The TEAMS, EASSy, LION2 and PEACE landing stations are hosted and managed by Telkom.
DARE1

The Djibouti Africa Regional Express 1(DARE1) submarine cable system connects Djibouti (Djibouti), Bosaso (Somalia), Mogadishu (Somalia) and Mombasa (Kenya). With a finalized route length of 4,854km, DARE1 cable system delivers up to 36 Tbps of capacity to East Africa. The DARE1 Cable was ready for service in 2021.

The DARE1 cable system is designed with a three-fibre-pair trunk, with each fibre pair delivering capacity of 120 channels at 100 Gbps. The Bosaso branch of the DARE1 cable is of 108 km and two fiber pairs.

The DARE1 consortium is currently composed of Djibouti Telecom, Somtel, Hormuud Telecom and Telkom Kenya as landing partner in Kenya.

EASSy

Eastern Africa Submarine System (EASSy) is a 10,000km submarine cable system along the east coast of Africa, with 9 landing stations in Sudan, Djibouti, Somalia, Kenya, Tanzania, Comoros, Madagascar, Mozambique and South Africa, provides a backhaul system for at least 12 landlocked countries, enabling wide coverage in the East African region. Telkom Kenya is the Landing Party Provider at Mombasa.

The EASSy cable system was ready for service in July 2010.

The system has currently deployed a latest upgrade with Ciena’s GeoMesh Extreme solutions to reach a system capacity of 36Tbps.

TEAMS

The East African Marine Systems (TEAMS) is a 5,500Km subsea cable connecting Mombasa in Kenya to Fujairah in the UAE, with two fiber pairs and upgradable system capacity of 5.6Tbps.

TEAMS cable system is 85% owned by TEAMs (Kenya) Ltd and 15% owned by Etisalat of the United Arab Emirates (UAE).

The shareholders of TEAMS (Kenya) Ltd includes:

  • 20% – Government of Kenya
  • 23% – Telkom Kenya

The TEAMS cable system was ready for service on 1st October 2009. TEAMS cable is hosted at Telkom’s facility in Mombasa.

LION2
The LION2 (Lower Indian Ocean NetWork II) is a 2700km submarine cable network connecting LION1 to Mayotte and Mombasa, Kenya. The LION2 is an extension of the LION1 Submarine Cable. The LION2 consortium includes France Telecom-Orange, Mauritius Telecom, Orange Madagascar and Telkom Kenya, Emtel, Societe Reunionnaise du Radiotelephone (SRR) Telkom Kenya is the landing party in Kenya

Frequently asked questions.

Through your Telkom Kenya Account Manager.

The portal is a web application accessible on any web browser.

Yes, one is able to define customized limit notifications/ alerts allowing the SIM to receive an email or SMS notifying them that the set limit has been reached. E.g 50%, 75% and 90%.

Mobility profiles are defined and customized by the customer thereby raising an alert when the SIM user has consumed the allocated allowable resources. 

The platform has multiple level access allowing different users to have different views based on their business needs.  

Through bulk or individual SIM administration, the portal allows customers to add, remove or edit SIM allocations through People Directory

The customer will have visibility of all consumption costs and traffic down to an individual SIM which will assist them in identifying any potential abuse of services

Yes, the customer has the capability to customize and define data allocation within a Mobility Profile which then can be associated to a single or multiple SIMs on an APN.

The Report library within the portal allows users to predefine reports including the schedule of reporting 

The portal provides detailed reports from granular SIM reports to analytical reports that show total spend over a set period of time.

Data Solutions

Running your business
is now easy.

Data Solutions

Based on our global seamless network backbone, our offering includes a wide range of connection options through proprietary PoPs, internet exchanges, and local loops, as well as satellite and submarine transmission facilities we deliver a full portfolio of secure, value-added internet services to stand out from the crowd and seize market opportunities with customized bandwidth solutions.
Our Data Solutions

Cross Connect Services

We offer terrestrial backhaul and due to our unique position, we are able to cross-connect services between all submarine cables that serve East Africa

Infrastructure Sharing

We have a well spread terrestrial reach and we are open to infrastructure sharing or swapping at very competitive terms to enable quick deployment of services in Kenya.

Backhaul

Our backhaul network provides a backbone network to any ISP linking one point of presence to another over a large geographical location. Our backbone infrastructure is provided on a highly resilient network through multiple inland cables to provide necessary protection, linking the Kenyan borders. We also have extensive city by city fiber metros and over 300 buildings connected on fiber.

NOFBI

(National Optic Fibre Backbone infrastructure) Through NOFBI we provide last mile access to rural Kenya its available to existing or budding ISP’s and content providers both local and international. It covers all 47 counties; it is owned by the Kenyan Government and managed by Telkom.

Point to Point

Our data solutions provide a point-to-point transmission service over SDH/Sonet or WDM or Ethernet regardless of the geographical locations, starting points and traffic type for carriers and content providers. We provide our customers with a connection to our core network enabling them to serve their end customers.

International Private Leased Circuits

We have partnered with major international carriers to provide end-to-end connectivity in all countries

All our data solutions are available through the following contract durations;

IRU Capacity

(Indefeasible Rights Of Use) We offer our clients long term contracts to provide high volume capacities with an agreement to manage the leased lines at an agreed operations and management fee per period.

Leased Capacity

We lease out capacity in our backbone network to clients with a service level agreement in place

Frequently asked questions.

Through your Telkom Kenya Account Manager.

The portal is a web application accessible on any web browser.

Yes, one is able to define customized limit notifications/ alerts allowing the SIM to receive an email or SMS notifying them that the set limit has been reached. E.g 50%, 75% and 90%.

Mobility profiles are defined and customized by the customer thereby raising an alert when the SIM user has consumed the allocated allowable resources. 

The platform has multiple level access allowing different users to have different views based on their business needs.  

Through bulk or individual SIM administration, the portal allows customers to add, remove or edit SIM allocations through People Directory

The customer will have visibility of all consumption costs and traffic down to an individual SIM which will assist them in identifying any potential abuse of services

Yes, the customer has the capability to customize and define data allocation within a Mobility Profile which then can be associated to a single or multiple SIMs on an APN.

The Report library within the portal allows users to predefine reports including the schedule of reporting 

The portal provides detailed reports from granular SIM reports to analytical reports that show total spend over a set period of time.

Business

Running your business
is now easy.

Business

We offer a full range of routing and termination solutions for international voice traffic to enable you to respond to growing demands and heavier traffic. Our multiple destinations and bundle offers enable you to control and optimize your costs.

We give you a choice of solutions that adapt the quality/price ratio. In accordance with the needs of each destination.

We provide you with worldwide voice traffic termination towards many destinations, you will benefit from large interconnections and flexible business agreements.

A dedicated customer support available 24/7/365.

Our Voice Solutions

Hubbing

Our service provides you with international voice traffic termination. You may use our service either to convey your traffic to destinations to which you do not have a direct route, where you lack capacity or to optimize the cost/quality factors according to your needs

Transit services

We offer transit services to over 30 destinations where we have carrier grade direct routes at very competitive rates.

A2P Messaging

With the growing need of sending mobile messages from applications to mobile users, Our A2P solution is the future of SMS with the new possibilities. With Telkom’s large customer base, whatever your needs are, let us offer you security, safety and speed in our solutions.

Call collect

We offer Call collect service as a post-paid service based on the PSTN/ISDN technology. We offer this service to international companies whose customers are locally based in Kenya. The Kenyan customers get dedicated customer support from the company’s international call centers based out of the country on the products and services that the companies offer in the country. The international companies are provided with local Kenyan numbers, to allow their customers to call their international call centers at local rates.

Kenya terminating

Our termination to Kenya is unparalleled with good quality service within Telkom network and to all Kenya operators

Frequently asked questions.

Through your Telkom Kenya Account Manager.

The portal is a web application accessible on any web browser.

Yes, one is able to define customized limit notifications/ alerts allowing the SIM to receive an email or SMS notifying them that the set limit has been reached. E.g 50%, 75% and 90%.

Mobility profiles are defined and customized by the customer thereby raising an alert when the SIM user has consumed the allocated allowable resources. 

The platform has multiple level access allowing different users to have different views based on their business needs.  

Through bulk or individual SIM administration, the portal allows customers to add, remove or edit SIM allocations through People Directory

The customer will have visibility of all consumption costs and traffic down to an individual SIM which will assist them in identifying any potential abuse of services

Yes, the customer has the capability to customize and define data allocation within a Mobility Profile which then can be associated to a single or multiple SIMs on an APN.

The Report library within the portal allows users to predefine reports including the schedule of reporting 

The portal provides detailed reports from granular SIM reports to analytical reports that show total spend over a set period of time.

Business

Ditch those emails…
Connect on the Cloud.

Business

Cloud-based team collaboration and meeting tool based on Avaya Spaces offering:

Phone dial

in is also available with local access in 40 countries

Meet

Productivity through face-to-face HD definition audio, video, and content sharing from virtually any location, any device

Manage

Coordinate work across teams, assign tasks, and track project progress, all in your persistent spaces.

Chat

Keep the chat going even when you’re not online, and pick up the conversation on any mobile device

Persistent Cloud Spaces:

Project-oriented places you create that bring people, content, and communications together. In these hubs, your teams can chat, meet, organize, and manage through their web browser or

Organize

Stop searching through email or multiple apps for the latest updates and files. Post files, chat, and meet in your organized, subject oriented team spaces

Effective

communication, management of tasks and productivity without being overwhelmed by email.

Details
COLLABORATION ESSENTIAL
COLLABORATION BUSINESS
COLLABORATION POWER
Video conference participants
1 to 1 Video
200
500
Chat & Messaging
30_Checked
30_Checked
30_Checked
Desktop & Application share
30_Checked
30_Checked
30_Checked
Task Management
30_Checked
30_Checked
30_Checked
Application Integration
30_Checked
30_Checked
30_Checked
File Sharing
1GB
Unlimited
Unlimited
Continuous participant presence view on screen
.
15
35
User Management
30_Checked
30_Checked
Meeting Recording
30_Checked
Phone dial- In
30_Checked
Prices
Free
Ksh 850
Ksh 2,200

Frequently asked questions.

Telkom Bulk Sms is a platform for sending multiple SMS to multiple phones faster and easier.

  • Supports Alpha numeric
  • Usage alerts
  • Instant delivery
  • Self-operation
  • Flexible SMS bundles
  • No access fees or hidden setup costs

No. Bulk SMS operates on a prepaid basis. You simply purchase SMS bundles and use them as and when you need to. There is no monthly fee, no set up fee, and no contract fee involved when using our SMS service.

Payments can be done at the nearest Telkom shop

  • SMS Resellers
  • Institutions (Government, Churches, Educational, Financial)
  • Businesses
  • Apply at http://62.24.104.73:8888/bulksms/
  • Download, Sign and Return your contract to any Telkom shop or Head Office at Telkom Plaza Ralph Bunche Rd to the attention of MARKETING DEPARTMENT
  • Once approved then a confirmation email with login credentials to order will be shared
  • Place your order on the portal
  • Receive Order confirmation and invoice via email
  • Make your payments at any Telkom shop or through the Telkom bank account as per invoice
  • Receive email confirmation with Portal link to allow the use of the BULK SMS
  • Begin to use the BULK SMS service
  • View Reports

Yes. The Bulk SMS portal allows you to load a file with the recipients numbers

Our contact email address is mvas@telkom.co.ke

SMS can be sent out to any number on any Kenyan network

Yes. All the messages will be masked as per customer requirement. For example the message will read Business A instead of a number 1234

The smallest SMS package is KES 15,000

A maximum of 160 characters (spaces included) per SMS.

Business

Efficient
Reliable
Fast.

For every call waiting…

Business

A digital centralized telephone call management system for handling large volumes of inbound and outbound calls with inbuilt statistical call reporting
Features & Benefits

Informed business decisions

Enhanced call analysis through advanced reporting tools

Improved customer experience

Faster turnaround time in resolving customer issues

Frequently asked questions.

10 minute, 33 minute and 66 minute bundles are valid for 30 days while the 333 minute bundle is valid for 45 days.

Yes, you can subscribe to the same bundle, a lower or higher bundle before the expiry of your existing bundle. When you buy any bundle before the expiry of your existing bundle, the minutes resources will accumulate.

Yes, you earn ziada points on the cost of the bundle.

Business

Ditch those emails…
Connect on the Cloud.

Business

Cloud-based team collaboration and meeting tool based on Avaya Spaces offering:

Phone dial

in is also available with local access in 40 countries

Meet

Productivity through face-to-face HD definition audio, video, and content sharing from virtually any location, any device

Manage

Coordinate work across teams, assign tasks, and track project progress, all in your persistent spaces.

Chat

Keep the chat going even when you’re not online, and pick up the conversation on any mobile device

Persistent Cloud Spaces:

Project-oriented places you create that bring people, content, and communications together. In these hubs, your teams can chat, meet, organize, and manage through their web browser or

Organize

Stop searching through email or multiple apps for the latest updates and files. Post files, chat, and meet in your organized, subject oriented team spaces

Effective

communication, management of tasks and productivity without being overwhelmed by email.

Details
COLLABORATION ESSENTIAL
COLLABORATION BUSINESS
COLLABORATION POWER
Video conference participants
1 to 1 Video
200
500
Chat & Messaging
30_Checked
30_Checked
30_Checked
Desktop & Application share
30_Checked
30_Checked
30_Checked
Task Management
30_Checked
30_Checked
30_Checked
Application Integration
30_Checked
30_Checked
30_Checked
File Sharing
1GB
Unlimited
Unlimited
Continuous participant presence view on screen
.
15
35
User Management
30_Checked
30_Checked
Meeting Recording
30_Checked
Phone dial- In
30_Checked
Prices
Free
Ksh 850
Ksh 2,200

Frequently asked questions.

Telkom Bulk Sms is a platform for sending multiple SMS to multiple phones faster and easier.

  • Supports Alpha numeric
  • Usage alerts
  • Instant delivery
  • Self-operation
  • Flexible SMS bundles
  • No access fees or hidden setup costs

No. Bulk SMS operates on a prepaid basis. You simply purchase SMS bundles and use them as and when you need to. There is no monthly fee, no set up fee, and no contract fee involved when using our SMS service.

Payments can be done at the nearest Telkom shop

  • SMS Resellers
  • Institutions (Government, Churches, Educational, Financial)
  • Businesses
  • Apply at http://62.24.104.73:8888/bulksms/
  • Download, Sign and Return your contract to any Telkom shop or Head Office at Telkom Plaza Ralph Bunche Rd to the attention of MARKETING DEPARTMENT
  • Once approved then a confirmation email with login credentials to order will be shared
  • Place your order on the portal
  • Receive Order confirmation and invoice via email
  • Make your payments at any Telkom shop or through the Telkom bank account as per invoice
  • Receive email confirmation with Portal link to allow the use of the BULK SMS
  • Begin to use the BULK SMS service
  • View Reports

Yes. The Bulk SMS portal allows you to load a file with the recipients numbers

Our contact email address is mvas@telkom.co.ke

SMS can be sent out to any number on any Kenyan network

Yes. All the messages will be masked as per customer requirement. For example the message will read Business A instead of a number 1234

The smallest SMS package is KES 15,000

A maximum of 160 characters (spaces included) per SMS.

Business

Efficient
Reliable
Fast.

For every call waiting…

Business

A digital centralized telephone call management system for handling large volumes of inbound and outbound calls with inbuilt statistical call reporting
Features & Benefits

Informed business decisions

Enhanced call analysis through advanced reporting tools

Improved customer experience

Faster turnaround time in resolving customer issues

Frequently asked questions.

10 minute, 33 minute and 66 minute bundles are valid for 30 days while the 333 minute bundle is valid for 45 days.

Yes, you can subscribe to the same bundle, a lower or higher bundle before the expiry of your existing bundle. When you buy any bundle before the expiry of your existing bundle, the minutes resources will accumulate.

Yes, you earn ziada points on the cost of the bundle.

Business

Out with PBX.

In with OmniCONNECT

Business

Stay connected with the new generation (IP)based next generation telephony service.

OmniCONNECT is a cloud- based Internet Protocol (IP) based next Generation telephony service hosted and managed on our cloud thus eliminating the need for you to investing in costly on-premise PBX equipment.

Features & Benefits

Frequently asked questions.

10 minute, 33 minute and 66 minute bundles are valid for 30 days while the 333 minute bundle is valid for 45 days.

Yes, you can subscribe to the same bundle, a lower or higher bundle before the expiry of your existing bundle. When you buy any bundle before the expiry of your existing bundle, the minutes resources will accumulate.

Yes, you earn ziada points on the cost of the bundle.

Business

Join the next generation telephony service

Business

Why go for an expensive on-premise PBX when you can connect and manage your calls, emails and internet on the cloud? Omniconnect to the next generation telephony service
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